System issues at my expense

<p>I went to Woolworths in Farrarmere Benoni to shop yesterday afternoon after 17:00. When I got to the till I had to wait much longer than usual to get to the person sitting at teller number 8. Only 5 till were open which is unusal at this time of day. I was advised that the card machines were off line so I must pay cash. I was told that it was like this since 13:00. He suggested I go to the ATM and withdraw the cash. </p> <p> </p> <p>What a cheek, who is paying for bank charges for the withdrawal? Why were we not alerted to this fact so that we can take our business else where? Why does it take the IT Department so long to resolve such an issue. </p> <p> </p> <p>Woolworth it dropping the ball big time!</p> <p> </p>