Struggling to get money back for order that is back at warehouse.

0 stars!!! Refused delivery as they attempted delivery too late for the event I needed the items for. Paid for express delivery too. Nearly 2 weeks and I am still fighting for my money back.

Does anyone work in your customer service department? I am reporting Woolworths to the Consumer Act as you have no right to take people's money, have your items back at your warehouse, and then ignore customers when trying to get your money back.