NM
Nondumiso M
1 reviews | Active since Aug 2020
17 Dec 2020, 16:38
STORE CARD PAYMENT
Im so disappointed with the service am getting as a customer, on the 1st of December i paid for my store card using my FNB App as how i normally do, so this morning as i was browsing through my emails, i saw my statement stating that im on arrears, i then sent a Proof of payment, no one responded, not even an email acknowledging receipt of my email, now around 15h30, i checked my emails again to see if there's a response, instead im getting another email requesting me to make payment for my store card from some company that works with Woolworths.
This has ruined my credit scoring a lot and am not sure if am ever going to get responce from woolworths. I am very unsatisfied with their service.
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Replies (1)NM
Nondumiso M's updateReviewer Update
18 Dec 2020, 08:39So this morning am getting a call from woolworths, i assumed they wanted to rectify this error but instead they wanted to arrange payment of an account i already paid for, i told the lady that i have already paid she asked if i would like to make another payment while they sort out the missing payment issue, i mean whats that???????????
I will not make another payment because i will not be reimbursed.
I will not make another payment because i will not be reimbursed.
NM
Nondumiso M's update18 Dec 2020, 08:39
Reviewer Update
So this morning am getting a call from woolworths, i assumed they wanted to rectify this error but instead they wanted to arrange payment of an account i already paid for, i told the lady that i have already paid she asked if i would like to make another payment while they sort out the missing payment issue, i mean whats that???????????
I will not make another payment because i will not be reimbursed.
I will not make another payment because i will not be reimbursed.