Store card

The worst service I have ever received regarding a store card and the service consultant at the customer service at Fourways mall store gave me such a stinking attitude-Which I have never received at Woolworths. I have been waiting for a Store card for a month and two weeks now. Imagine in this day and age - then another consultant tried assisting with an electronic temporary card —guess what when I get to the tills to verify for the second time if it’s working —then the Authorizing lady tells me she cant accept and authorise an electronic card on my Woolworths app, because she doesn’t know about the electronic temporary cards. Luckily,I had the expired temporary slip with me so I had to present that in order for her to assist me. Mind you the slip had nothing she used and the wording on the slip had faded away. It’s 2021 and we have to wait for cards to be sent out by posts then no tracking system, then paper slips which needs your ID every time you use the card, lack of communication, cashiers who don’t know how to use the system to accept the temporary card, broken communication of when you will receive the card, managers who are not updated of the app/store information.

I have never felt like this in ages. This was hoooorrrible.