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Zanele S

1 reviews | Active since Jul 2021

01 Jul 2021, 08:26

****** BAG / ****** MONEY

Hi, on the 29th of June 2021. i went in to woolworths Maponya mall. i was one of the customers that were in the shop when it closed. i then went out of Woolworths and went to Fish and chips and then went to the parking lot. there was just on trolley there unpacked which was mine. i forgot to pack my bag in the car and left it in the trolley that was around 18h43 when we looked at the cameras. The guy (Mzi) who working for woolworths packing their trolleys took my bag. when the manager of the trolley guys identified him he said he would not ***** as all the guys that report do not *****. we then went outside with the guy that i think is a centre manager. i only wanted my phones because i use my phone to log in to work as i already missed half of work on the 30/06/2021 because of this. we then went to he's place and gave me the bad but no money inside. i went home stressed because i had to log on to work. i had to rush but i am not happy i did not know that woolworth contract work to *****s and the management of maponya mall do not make one feel save. i buy most of my grocery at woolworths and go to maponya almost twice a week. i lost my money in the bag and the same guy we found the bag said he does not know about money, i am not happy with the staff that you hire at all and i want a formal investigation to be done. what about my money, must i open a theft case. what is woolworths and maponya mall going to do i am not happy at all with woolworths

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ZS
Zanele S's update02 Jul 2021, 09:50
Reviewer Update
i must say i am completely dissapointed with Woolworth Maponya mall. i was called by an Operations Manager at maponya mall who in simple terms told me it was not woolworths and the company contracted to Woolworths. who must be responsible for all this really and i was told that a manager from the Trolley guys will be contact that was yesterday till now on one has contacted and i still lost my money. what i do not understand if the company is contracte to wollworth who must take responsibility there. i am so sad about this whole this really and did not expect that a shop like woolworths would not care as much as they do not. there is a survilliance camera showing exactly what happended and why did he give back the bag then. Really i lost half of my days on the 30/06/2021 who will also pay me for that. Money was ****** inside my bag and why is there no one owning up. People will know what kind of people you guys hire.