STAY AWAY from Woolworths online they *****!!!!

I placed an online order for food 26 June 2020 order nr O*** for an amount of R671,82. Then I cancelled the order a couple of days later because delivery was going to take too long. I have been unsuccessful in trying to phone their online customer care dept. I sent an email to their customer care and received a reply that cancelled orders get refunded 24-48 hours after cancellation. It has been considerably longer than that. I check my bank statement every day and there is still no refund. Woolworths online is going down the tubes very quickly. If you need to ***** from loyal customers I do not see a future for you. You always want reviews well read this and the many other people you have ****** from. What if it is an elderly person who has no option but to order online???? It is absolutely ********.