FN
Fezi N

1 reviews | Active since Sept 2019

26 Dec 2019, 12:08

Stay away from Woolworths credit cards

I went to the store on 24 December 2019 to ask for the balance On my credit card so that I could pay it off. I already had seen it on their app but just wanted to make sure. After paying it I informed the lady that I want to close the account. She said to call the call center after 24 as the payment needed time to reflect. I asked if there was no email acc where I would email my request she said no. Nonetheless on Boxing Day I called the call center. The first agent Lameez on option 7 said she would put my call through to God knows who. The call cut, I called again and chose option 7 and spoke to Andile, he said he would assist me. I told him of my request and the he said I still needed to pay in R81. I asked for what? He said their interest is calculated daily and added on the 17th of each month. Guys Woolworths charged 24% and their financial statement closes on the 17th so somehow it is kept in the cloud meaning that the balance on the account is not a true reflection of what you are owing. In essence you will never finish paying your Woolworths credit card and will be indebted to them forever. Add that crazy interest amount of 24% , the balance protect fee, card and charges and it might as well be a bond

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