Statements

I received a call from Woolworth's financial services, requesting by when I will be making payment. I rep**** that payment will be made once I've received a statement. The agent told me that they have been sending statements. It then became clear that my address have not been updated on their finance system. I requested a statement to verify the payments paid by me. However I'm not sure what on earth was wrong with the agent but the next minute the phone was dropped and I received a SMS stating that my details will be registered with three credit bureaus. This is uncalled for, kindly forward the outstanding account in order for me make a payment. I requested before that my postal details be changed and a year later I am still waiting. <br> I am highly upset!!!