Stale baked goods and condescending attitude

<p>I bought a pack of hot cross buns Sunday.When I got home I realised it wasnt fresh even though it had a SB date of9August. I emailed Woolworths and told them and all I got was 'we are sorry to hear that you were disappointed with the hot cross buns.'</p> <p> </p> <p>Firstly, its a fact that buns were stale not a feeling. Secondly you apologizing not because your products were old but because You felt I was disappointed.</p> <p> </p> <p>you did not even allow me the opportunity to return it for a fresh pack. I think the service was disgusting as was the buns purchased. At R21 a pack its the most expensive buns you'd expect a certain level of quality and decent service from a premium store.</p> <p> </p>