LT
Lenette T

1 reviews | Active since Feb 2021

12 Jul 2021, 14:54

Staff taking all promotions items for themselves

Woolies Zambezi Junction Staff take all promotional items for themselves.

I was lucky enough to purchase items on promotion online around the 23rd of June. I was so happy when my payment went thru that I made two more payments. As I was about to make the 4th purchase the App refused saying the items are now out of stock.

So on the day of collection I rocked up at the shop Only to be told my items are not on stock and won't be ordered again. I question how come as I managed to do 3 online shopping purchases successfully and got order numbers saying I have secured the items.

I definitely know the stuff took my goods or they didn't pack it on time and now I must suffer the concequences. I was told I had to deal with the Online department for refund.

It's been 2 weeks now since I spoke to the online person in cape Town and my refund is not back in my account.

Wow, thanks for nothing Woolies.

Regards Lenette ***

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