Spoiled food before the expiry date

On 16 Feb I reported spoiled food from Cedar Square. The expiry date was still to come. Got auto replies from woolies website. No response. On 18Feb I reported it on FB and sent all the info. I was given a ref number. No one contacted and no refund or voucher was sent. I followed up. No acknowledgement from the social media team.

The month of May begins in a few hours... Now I want a voucher for much more than my purchase price due to the inconvenience and awful service from Woolworths.

Thank you, Katharine. We've askd our foods team to look into this for you.

Your reference is: ***