SO DISAPPOINTED WITH WOOLWORTHS!!

LAST WEEK I APP**** ONLINE FOR A STORE CARD. I GOT A SMS SAYING I SHOULD CALL THE CUSTOMER CARE. I CALLED AND I WAS ON HOLD FOR MORE THAN 6 MINUTES. I DECIDED TO GO TO THE STORE IN PINECREST. I WAITED FOR 45MINS IN THE QUEUE AND THERE WAS ONLY ONE PERSON INFRONT OF ME. THE LADY THAT WAS HELPING THE CUSTOMER HAD A BAD ATTITUDE IN TELLING ME THE SYSTEM WAS SLOW. I TOLD HER EXACTLY WHY I WAS THERE AND SHE ASKED IF I HAD MY ID AND I TOLD HER I DO. I HAD TO LEAVE WITH NO HELP AT ALL AS I COULDNT WAIT ANY LONGER. TODAY I RETURN TO WOOLWORTHS AND THE SAME LADY TELLS ME I NEED A 3 MONTHS BANK STATEMENT OR PROOF OF EMPLOYMENT, SOMETHING SHE FAILED TO MENTION THE LAST TIME I WAS THERE. IF I KNOW I WOULD COME HAVE COME PREPARED WITH ALL MY PAPER WORK. I HAD TO NOW SPENT R70 TO PRINT MY BANK STATEMENT WHICH WAS AN INCONVENICE TO ME AS I DID NOT CARRY MY BANK CARD TO PRINT IT AT THE ATM. THEN WHEN I FINALLY GET THE BANK STATEMENT SHE TELLS ME IT WOULD TAKE ANOTHER 30MINS WHICH SHE COULD HAVE MENTIONED WHEN I CAME TO HER THE FIRST TIME. IM EXTREMELY DISAPPOINTED AS THIS IS MY FIRST TIME OPENING AN ACCOUNT AND I COULD HAVE EASILY CHOSE ANY OTHER STORE BUT I DECIDED ON WOOLWORTHS!!