So disappointed

I utterly disappointed in Woolworths online, I placed an order on the 26th March 2021 for delivery today (01.04.2021) between 2pm - 5pm, kept checking my account to check if the status has changed from order being processed to out for delivery but to no avail and nor did I receive some kind of communication to alert me for a delay or something.

After 15:30 I decided to call the Woolworths online ***and was assisted by a lovely lady by the name of Antholio (apologies if its spelt incorrectly) she was kind enough to say she will call Woolworths Eastgate online and get back to me, which she did but she could not get hold of them.

So, now my order will only be delivered on Tuesday because no one cared enough to keep me posted on my order. Delays are there but communication is key when dealing with clients.

Such horrible service from the high and mighty Woolworhts...ARGH