sms voucher problems

<p>I won a competition with Virginmoney and got a Woolworths sms voucher and went to Woolworths Northgate to get the voucher card at the customer service desk. A customer service agent write down my details and said where I must sign and I also noticed the details of the other customer and his voucher details. The customer service agent write down the voucher code details from the sms and tried to transfer the voucher to a card and said that the voucher system is offline and that I must wait and he called Woolworths customer service call centre to find out why the system is offline.</p> <p> </p> <p>There was also a other customer before me that got a sms voucher and he also wanted to get the voucher card</p> <p> </p> <p>The other customer was also waiting to get his voucher card and he said that the customer service agent must give the paper back so that he can scratch his name and details out.</p> <p> </p> <p>I went to Woolworths at Cresta Shopping Centre before 6pm and tried again and still had problems.</p> <p> </p>