Smashed eggs delivered, yet unable to get any remedy. Shocking.

Paid for and received 12 smashed eggs. 6 calls, 3 emails (including photographic evidence) and 8 days later, I have received no refund nor a replacement. Taking a customer's money for defective product is simply not acceptable. Appalling customer service. That said, reading all these reviews, Woolworths appears to not care about the customer or customer service. We should all be aware of this if we decide to purchase from Woolworths.