Single item charged twice

Dear Woolworths team,

I’m writing to address a discrepancy in my purchase today at Woolworths La Lucia. I was charged for 11 items instead of the 10 I actually purchased. It appears that one item may have been scanned twice. I only realized this now around 8pm after a long day of shopping and returning home late.

I’ll be visiting the store tomorrow morning to resolve this, and I would appreciate it if you could urgently review the till and camera footage from the checkout to check and confirm same.

Please contact me as soon as possible to confirm. Thank you.