Sickening

So I have had an account with Woolworths for only one Month to e precise and from the day I app**** their service was so sickening,this last weekend was very bad be it in store,over the phone(call center)these people one would swear they don't need jobs and are their to do us a favour.

I tried to get assistance with an app,called in but everytime I hey through I hey dropped,then I went on Facebook DM'd them and told them I want to close my account due to bad service that was on Friday,to my surprise i got an email that my account was closed as per my request,no phone call or trying to retain me or let alone promise me the service i received will be improved none whatsoever,I am out of words,I have heard on them not carrying from the media little did I know that they are indeed like that