SM
Sylvia M

1 reviews | Active since Aug 2021

22 Aug 2022, 23:24

Shopping experience turned to a Nightmare by Woolworth Blue Hills staff members

I was turned to a laughingstock by a Woolworth Staff member at Blue hills Shopping center. I went to buy some breakfast grocery around to 6 pm 22/08/2022. I was attracted by the veggie’s combo special. I took the 4 veggies and proceeded to pay. At the Pay point Mmathibedi N the cashier told me the Tomatoes are wrong ones, never bothered to ask her colleagues who were just standing in a group behind her to help with the exchange, I was with my little girl sitting in the trolley. I just turned to go search for the correct 1, I was not bothered by the lack of service. As I was walking back, I saw a guy (I think his named Benet/ Benedict) he looked like a manager to me. I then decided to bring it to his attention that the Packaging is misleading. He explained that I should focus on KGs in future. When I returned to the till, the lady standing in the group started gossiping that I went to the guy and complained about the price and I have decided to go to him because he is a Man, in her interpretation I am at woollies’ shopping for Men’s attention not the products and the service, indeed it was a joke of the day for all the 5 staff members laughing at me as I Pay. I have never felt so insulted in my whole life. I was dressed in my oversize tracksuits and left speechless as to why she would get to such conclusions. I am a Married woman and mother of 3. If it was at some supermarket around the corner, I would just overlook the behavior. But we shop at Woolworth with high expectations of quality products and services. But these ladies turned my shopping experience to a nightmare and left a bitter taste about the Woolworths Brand. I wish she can call me and explain why she treats her fellow woman like that. I could have addressed her at that moment, but coursing a scene is not my ways of doing things

0
Replies (0)