Shop not safe to shop in

Why is woolworth knysna managemrnt not doing any thing about customer walking around with no face masks on in there store it did not happen at the front doors but at the back of store at the meat department this man and wife was walking around no mask on face but under there chin but what made this even more frutrating is that the manager (Gregg or cregg)was there tight next to and walked past and did not say any thing about it ,it happend on Sunday at 2:20pm so you store is not safe to shop in