Shoe assessment Failer

<p>Hi</p> <p> </p> <p>Please note - i am Unhappy with the service i received at Woolworths at Pavilion. I called the Wollworth's custmoer care to advised them, that my shoes has been damaged after just 7 to 8 months of me purchasing it, he did say to take it into the store so thet can assess it, so i did so.</p> <p> </p> <p>Gave it to the pavilion store, after waiting so long for service - i was given a receipt for my shoe(David jones) and was told i will be contacted in a few days time, to which after two weeks i was not contacted, therefore i went into the store again and after waiting 20mins again, i was said that they will give me a refund but not cash, it will be a gift card, i told the lady that i didnt want a gift card has, i am not sure i will be buying another shoe here or anything else, so i wanted the cash - the lady called the Rude manager Laila, who had no manner's - she told me the same thing, and told me it takes one month for them to contact me - i mean why and how come so long thats nonsense - i was very un happy - but still took the gift card.</p> <p> </p> <p>so now can some help with the inconvience of me going to your store again, and with the gift card issue and not cash refund also with the poor service!!</p>