SHOCKINGLY POOR CUSTOMER SERVICE

<p>I made an online purchase from WOOLWORTHS, which was delivered on 23May. There were 2 different errors with the order, so I sent an email to the mail address mentioned on the invoice, explaining the problem, providing all my contact information and asking them to correct the order - NO REPLY! 3 Days later, I sent the mail to their general customer service mail address - NO REPLY! </p> <p>On 1 June I wrote a message on their facebook page explaining the situation, upon which they actually rep**** rather quickly, asking for my order number, so that they could take it up with their online team. I provided them with my order number and they said that their online team would revert to me "directly". </p> <p>So, I waited another week - nobody contacted me! On the 7th of June I made another post on the facebook message, stating that still - nobody has contacted me.</p> <p>Now, 3 days later, I have still not had any reply! </p> <p>SHOCKINGLY POOR CUSTOMER SERVICE, I MUST SAY!!</p>