shocking service ever

<p>In May I went to woolworths and bought a gown for my son,he wore it for a week and I washed it,after washing it it shrienked and did not fit him anymore,so I took it back to woolworths and they took my details and the gown,I was told they taking the gown to head office so that they can check if it's a factory fault, I waited for them to call me,nobody called up until I went to the store again after 16 days when I got to the store I was told there is nothing wrong with the gown I must take it.I refused and left it there.so when I got to work I called the woolworths head office and was given a ref number ********** 4/ ********** 69 and the lady that I spoke to said the query was not logged at the head office,meaning the store did not send the gown.</p> <p>I am so inconvenienced by all this unprofessional behaviour as winter is going out now.</p> <p>At the store I was assisted by Nthabiseng and Adi.</p>