Shocking service at Woolworths!!!

<p>so I get a message from Woolworths telling me about their special. 20% off all fragrances. Sweet, make my way there. Double check the sign. Yes, 20% off ALL fragrances. Look for the one I usually buy (white flowers) see it on a separate shelf to the other frangrances. Grab two, go to pay and get told these are not on special and the discount does not apply. I kindly ask to double check as the sign and message both say "all frangrances". The cashier calls for the manager. She says to me very rudely that these are not on special. I ask why and she very rudely tells me "look it's eu de toilette, it's for the room, the toilet". With other customers listening I explain that's a perfume. She insists its not and makes me look stupid. I asked for the manager. She says she is the manager. (How can a manager of this department not know this?) I asked to speak to someone else. As we are waiting for the other person she goes on to explain to me why this specific fragrance is not on discount. Because it is on another shelf and is room spray. I am getting very offended at this point. The other lady comes and tells her I am right and that this is a "fragrance" for a person and not a room spray. Then I wait for ages as she tries to apply the 20% discount. But was not even sure how to do that and gave me such bad attitude The entire time. She was in the wrong! Wasted my time, and not even one apology! I am so disappointed, the service at Woolworths Hout Bay is usually good but I am so shocked at the service this evening. Especially by a manager. I feel so angry I actually want to go get a refund and go to a different Woolworths! I will remember this next time I think about shopping there.</p>