TC
Tracy C

1 reviews | Active since Feb 2013

09 Nov 2021, 10:30

SHOCKING servcie from Woolworths Financial Services

I have app**** for a WW credit card. I am unable to register for online banking because and I quote "your online banking registration will be affected as this does not allow the very same profile registered in the Woolworths Mobile Application support the option to register for online banking as well. This has been brought to the attention of ABSA and since the upgrade and changes implemented in June 2021 there currently is no fix or timeline as to when this shall be corrected"

However, the app does not show all transactions, only the last 20 and therefore I have NO idea what is happening on the account as there is a gap between the last 20 transactions and the last statement.

They are also not able to email me transactions from last month today.

Effectively , Woolworths has ensured that I am unable to efficiently manage my account and has denied me access to all of my information.

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