SU
Sharon U

1 reviews | Active since Jan 2011

11 Jan 2021, 19:09

*** SHOCKING DELIVERY FROM WOOLWORTHS - NEVER AGAIN!!

My daughters overseas ordered me some healthy fruit and food items because I have Multiple Sclerosis and on top of that, I now have Covid-19. They worry about me being so far away from them.... so they spoil me with delicious and healthy meals. They've ordered through both Pick 'n Pay as well as Checkers... and they arrive on the dot of their delivery time. You are kept informed via sms.

Woolworths is like something out of a horror movie... my delivery was scheduled to arrive between 2 and 5 pm (3 hours grace) they arrived at 6.30pm. Not an update, an apology, an sms or anything... I couldn't move from where I was waiting.... in case I didn't hear the truck arrive.... by the time it had arrived.... I felt nauseous, I'd not been able to rest the whole afternoon. My appetite was gone.... My oxygen levels had dropped to a mere 72.... and I was bathed in perspiration.... from the wait, the hike to the gate... the frustration experienced.... I can only warn you of what to expect.... believe me.... it's terrible... it's frustration, in fact it's disgusting!!

Rather shop through Checkers or Pick 'n Pay, you won't be sorry. Woolworths have a long long way to go before they can compete with the big boys! SHAME on you Woolworths for dishing out such shoddy service. Higher demand due to Covid is no excuse.... hire extra drive, create jobs, drive the economy, satisfy your customers... as I said before NEVER EVER AGAIN!

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