shocking custmer service!

SHOCKING CUSTOMER SERVICE : first email sent on 14 February.

This is the first time I have ordered clothing from you on line. And it will be the last.

I am very disappointed in how the goods arrived. Imagine I had ordered them as a gift. The recipient would wonder if I had then scrunched up in the back of my cupboard and decided to give it to them. They would have thought I had repurposed them. Not what I expect from Woolworths.

Order ********** 74

Michele

PS i also ask JP from your sea point store to be in contact with me (don't remember the exact date). I had bought a 3 pack pair of undies for my son, day before Christmas, he had worn them once or twice and the fabric from the crutch had come loose. He wanted the same pack which SP didn't have, so I asked JP to try and interbranch the same! Have I heard from JP - NO. Why do you bother taking customer names and details and promise the world and deliver NOTHING! Your customer services really needs to be improved!