Shocking complaint service (well....no service)

<p>On the 19th of December I lodged a complaint via email to woolworths complaint centre.</p> <p>After nearly a month of no reply on my email, I phoned on the 16th of January. I then received an email saying that I will receive a R70 voucher (pathetic amount considering all this trouble I have to go through) it stated on the email that the voucher will be smsed to me in 2 working days. On the 18th of January I send another email to ask when I will receive the voucher. STILL NO REPLY! I then AGAIN send a email on the 23 of January STILL NO REPLY!! I then phoned yesterday on the 24th of January, out of desperation to get ANY sort of reaction out of these people. The lady on the phone then ASSURED me the voucher will be smsed yesterday. Of course I AM STILL WAITING!!! Like really!! Do these people not care at all about the customer, woolworths have really started going down hill. I also constantly have to show out wrong pricing on the shelfs to managers. GET YOUR ACT TOGETHER! I am a loyal customer but with such bad service I don't know if I want to support woolworths anymore, they oviously feel nothing for the customer.</p>