BV
Bev V

1 reviews | Active since Sept 2017

15 Nov 2023, 19:26

SHOCCKING DELIVERY AGAIN FROM WOOLWORTHS ONLINE (MALL OF AFRICA (ORDER NUMBER O***))

Seriously - what more can they do poorly despite the ridiculous increase in pricing. I spend thousands every month - NO MORE!

On principal, given that most orders do have an issue, let me get specific - Cold chain broken - Perishables damaged due to poor packing by the team - Expired goods - Most goods with short expiry - Now the latest, as a customer I now need to count stock as the delivery note does not match what was dispatched - best we check delivery note and count stock as items missing!

I spend a fortune online with woolworths monthly, as well as instore. There is never a day without incident – this store in particular.

Next I would need to check pricing no doubt – so now quality, service and price is called into question.

I don’t want a call from the store – such a waste of time.

It is a principal issue and there is no good reason to continue shopping online. Simply not worth the hassle.

I will opting to support family owned business - none of the large retailers, starting with this brand.

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