JW
Jo-anne Wearne

1 reviews | Active since Feb 2015

18 Feb 2015, 14:25

Service was great, professional and very helpful

I called Woolworth Insurance re the increase in my motor vehicle excess. Was assisted very professionally by a consultant and then transferred to Group Specialists Department where Faizel listed to my concerns (excess had been increased by R1 100.00) and managed to bring excess down as well as monthly premium, all in the space of approx. 10 minutes!<br> <br> Excellent customer service, very professional and knowledgeable, pleasure to deal with!

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Replies (1)
Woolworths Retail South Africa
Woolworths Retail South Africa's reply18 Feb 2015, 16:03
Official
Hello MarieEls,

Thank you for your compliment.

We will make sure to inform Faizel and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Woolworths Insurance Team