1 reviews | Active since Oct 2021
SERVICE IS TERRIBLE!!!
Service is terrible! I got approved for a new account. I am waiting for my card to get delivered. It's going on 4 weeks now. My concern is where the heck is my card getting delivered to? I have called in a few times and have heard different stories. One consultant advised that the store card no longer gets delivered to residential addresses. The other consultant told me that it would get delivered to the store closest to me being Langebaan. However, this is a food store and was advised by yet another consultant that the cards don't get delivered to food stores and it would have to be delivered to Vredenberg.
I called again yesterday and was advised that the card would get delivered to my residential address. I have called countelss times. I have emailed a couple times too and no one responds.
You would think a company such as Woolworths would provide better customer service.
