Service from Hell

To whom it may concern:

It's with great frustrations and annoyince that I write this review. I can't understand for the life of me why a manager or any person will call me that has no idea of business and dealing with a complaint.

It's been more then 3 calls that I had and no resolution has been found. My last call with Lee-Ann line manager of Candice who I initially complaint about was horrible. I would highly recommend that this conversation should be listen to. This lady had no concept of calling a customer and establishing a resolution or resolving a matter. But I have to give it to her if you want clients to frustrated and annoyed with incompetence please allow Lee-Ann to call. Firstly, she had no idea regarding the nature of the complaint. It would appear she was more in favour with her staff members opinion. She advised me that she not a marketing manager and can give information on promotion that directly related to her department. That's a disgrace to Woolworth's, I can't see how a manager has no idea of the concept of a promotion directly related to her department. Instead of suggesting that she will findout and get back to me she became argumentative with firstly, spoiled my day completely. I can't have someone calling me about a complain to spoil my mood and day. I'm highly upset and request that I have a call back from someone that's better competent at doing there job.

I hope this message help give you perspective on this matter. I very upset at this point about the service I've received and yet I need a simple reply. What annoyed me on the onset was having to explain myself every call.

Regards, Gurshwen ********** 986