**** service

I am so annoyed at the incompetence of your app. I placed an order on 22 June 2021 at 8:09 for both goods to be delivered on the same day which is 25 June 2021 between 10am - 1pm. The address I chose and always choose is 39 Dune Drive Woodlands, Mitchell's Plain. When I processed my order a different address was on my order which I didn't choose. It's not my first time using the app. So now this morning I received one part of my order and the order part I was told it could not be delivered today. What in the hell is the point of choosing a date and time when you just going to get your order whenever?? Also immediately after I saw the wrong address I called in and explained what had happened and the person I spoke to Tuesday and Wednesday confirmed that the courier was informed to change the address to the correct one, ***. So what, they **** to me? Because I'm obviously sitting without the goods now. You know this is not the first time that I'm having a bad a experience with Woolworths due to your *********** APP but I thought "ag, let me just try one more time" and look now.. And now after all that your call center agent calls me to say the food goods can't be delivered because the Blue Route store says they don't deliver to my area.. Check this order number: o*** and you will see that in fact food goods was delivered to my area.. I'm so tired of being bull****ted! I'm officially done with Woolworths online, it brings me nothing but disappointment.