Service Delivery Fail - Woolworths Financial Services

October 2024 I was offered a Woolworths credit card telephonically, I took up the offer, was approved and thereafter waited until a few weeks and got no response from them, contacted them by the end of November and was told that my application together with some other customers had an error which their technical team does not have a resolution for. I found this quite strange as a huge organization like this cannot find a resolution. Then I asked why wasn't I informed and was told that they are sorry for this. Fast forward to a few weeks ago I app**** again and again my application was approved and I was asked to send through proof of income and got a reply that acknowledged my submission and that I would contacted shortly like in 24 hours or so, I waited and got no response, I went into a store about a week later and enquired there and the lady that helped me called the financial services and spoke to them, from her expression I could tell something was off but she told me that someone will call me shortly. No one called so I called in today and was told that there was an error which they cannot fix and that I must reapply after 30 days. Woolworths this is rather annoying because I cannot get a valid reason besides your made up reason "error" What error? And if the application is approved then why is the error only occurring after approval and not before, I have a store account with you, I was never declined for the credit card, I have excellent credit rating so what is it??? So from last year you guys have still not been able to fix your "error"??? You cant be giving lame excuses.