JH
John H

1 reviews | Active since Mar 2009

29 Jun 2015, 12:22

Service

I was thinking of cancelling or changing my existing car insurance after my car became paid up. I received efficient, professional and effective service in a call center environment from Delano Trussel from Woolworths Insurance/Telesure. Not only did I receive a R150 reduction in my premiums, I also received a R5000 reduction in my basic excess. Delano managed to upsell me from my existing excess to the reduce excess policy. The entire transaction took less then 10 minutes.

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Replies (1)
Woolworths Retail South Africa
Woolworths Retail South Africa's reply02 Jul 2015, 09:03
Official
Hello harfam,

Thank you for your compliment.

We will make sure to inform Delano and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Woolworths Insurance Team