HR
Heather R

1 reviews | Active since Dec 2022

28 Mar 2025, 12:25

Seasonal vegetables…. Ish.

I was so not happy when a veg mix arrived looking very substandard and with less than one patty pan in the bag whilst the picture showed 1/4 of the contents should be patty pans. I proved it with pictures and alongside what now feels like empty words, was sent this as a response from support. “We would like to assure you that we will never fulfil orders with sub-standard products ….”

Is it just me or is this flippin rude. Just Apologise and own the fact that you cheated the quantities. It was all dried carrots and beans with some marrows and a quarter of one single patty pan.

If I showed the two pictures together it would help. Shocking behaviour Woolworths.

It then got worse in my opinion, I was told I would have to respond to this attempt at an apology by requesting a refund. For goodness sake, Send the refund and own that it was not as advertised.

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