******** *******. Don’t buy anything online

If you plan on ordering anything online, just know that you will never receive your order. Woolworths will take your money and leave you high and dry. In summary, this is plain thievery.

I ordered online on 9 January. The delivery was set for 11 Jan. nothing. Being a businesswoman, I didn’t immediately follow up because, well, I have a life outside following up with a retail entity to fulfil what they ought to: delivery of goods following my payment of same.

I emailed Woolworths. No response. I sent an inbox message on Facebook out of courtesy and instead of posting on their Facebook page because, well maybe it was a misunderstanding on their end that led to the order not being fulfilled. This was on 23 Jan, or thereabout. The following day I receive a call from a rude woman asking why I was only reporting it now, well Susan, or whatever your name is, because I was trying to be patient and because I have better things to do than chase. I asked for proof of the delivery vehicle being close to my home.

This afternoon I receive an email, no call as alleged by your ******** company. The email stipulates that the goods were delivered. A blatant lie. No proof furnished of delivery.

I have lodged a formal complaint with the consumer goods ombudsman. I will be plastering this all over every form of social media. I assure you that I will NEVER purchase from you again and I will never recommend your thieving company to anyone.