Saturday close

<p>Upon sending through emails to Woolworths regarding products, I was reassured that there was a replacement product or range. Further to that K had cintacted other branches foor stock. No one knew what happened to the Hazelnut butter. First I was told it was out of season. Almost 6 months later. Nothing. Why can't we get communication to state they are discontinuing something or a product is going out of season so one can stock up? Perhaps advise people that bought the product often that it will be the last range etc? Another product was the stirfry noodles. It was very popular. Then discontinued as well. The new smaller packets are of extremely poor quality. They end up like mash or undercooked. I was then told that there would be a replacement superior product., 6 months ago and nothing again. I had even requested that a query be out it for the powder mix to be sold separately perhaps. Instead they remove the entire product line and replace with poor quality noodles.</p> <p>I am so disappointed in a strong brand like Woolworths. Poor communication, no effort to retain loyal customers. Where is the sense of loyalty to its customers in return? From something as simple as groceries!</p>