1 reviews | Active since Dec 2012
The teller was fighting with me because my bank card is different than others. For some reason Woolworths has a different card machine than other places because it is only by there where you must choose twice. My has a chip but it is not a cheque card, to access the right account you must choose Savings the first time and savings again. So this particular lady was adamant that I was wrong. When the transaction didn't go through the first time because she chose cheque, she fought with me and said no it won't work if she chose savings, so I said okay prove me wrong, so she chose savings and savings again and the transaction went through. If she just apologised, I wouldn't be writing a report right now. She was rude from the moment I stepped up to her till until I left. Maybe Woolworths needs to instate some better training.
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