Rudeness at Woolworths accounts department.

These days Customer service at Woolworths has sadly significantly dropped, the staff at customer care line and accounts department really lacks telephonic manners,Saturday 14/03 i paid my credit card at MOA store, after that i called accounts regarding my instalment details, she couldn’t assist when i asked to be transferred back to customer service she dropped the call, today i got a call from Anelisa Mankayi who called from WFS another rude one i couldn’t believe, she interjected me, her tone of voice, all because i told her i just emailed a manager and am waiting to hear from MOA,i ended up asking her names and the department,she then switched and said she is from customer care, i don’t know between these 2 departments which one she is lying about, Woolworths please do better,more training is required here, am very disappointed at this service.