Rude manager

Dear woolies, I'm kinda getting tired of getting the ****piest service in your stores. Today being Sunday 23/02/2020, I walked into the kerk Street branch just around 3:15 pm, to purchase 2 bottles of wine, only to get to the till at 4:06. Now I wouldn't have made an issue about standing in the queue for sooo long, my issue is when I took the bottles of wine from the fridge, there was NO signage or notice that alcohol does not get sold after 3:30 pm. So when I spoke to the so called manager Brian Malanga, he blatantly told me that"it's a mistake" that there is no notice and I must just deal with it coz he is not going to sell the wine to me. Now my question is, is that how you train your staff to tell customers to deal with it or call head office, on top of it to argue with me about having a notice on the ****** fridge. In spite of everything, I really like your stores but the service is kaak! Not the first time either! I will be sending this email to the relevant people too.