Rude department manager

<p>I called Woolworths Sandton about an hour ago and I actually called them using 3 different lines and was kept on hold on all 3 lines. After holding on the 3 lines for longer than 20 minutes I called using yet another line which was now the 4th. The person who kept answering and transfering me to the ladies department eventully offered to transfer me to a manager as I stated that I was on hold on 3 other lines. She put me through to Weziwe Maphalala who said she was a department manager and I've never heard so much rudeness, sarcasm and unprofessionalism like I heard from that manager in my life. She sounded uninterested, bored and annoyed and was not interested in what I was saying, she repeatedly interupted me and just wanted to get rid of me. I then asked to speak to the store manager and she handed the phone to the person next to her who said she was not the store manager but a department manager as well and said the store manager is not available. I honestly was not expecting such service from Woolworths and I'm appauled by the level customer service the so called managers have.</p>