Rude Collection Calls
<p>Good Day,</p> <p> </p> <p>I owe Woolworth's R160.00 which I forgot to pay as promised this weekend due to me working etc. I simply ran out of time.</p> <p> </p> <p>I have had your company calling me up to 7 times a day requesting that I pay it, not by EFT but by cash. If it was EFT I would have done it some time ago. </p> <p>I have had calls after 7pm - is this not *******? Why don't you bother the people that owe R1000.00 or R2000.00 and let me pay my R160.00 in peace?</p> <p> </p> <p>Today I had an agent call me and when I asked her why she was calling me for the 4th time today she asked me why I keep forgetting to pay? She had one of the worst attitudes I have ever encounterd from a collection agent. I understand their job is not pleasant but I am at work I cannot answer a call and when I can I don't want to spend the forst 5 minutes explaining how to say my name and then having to endure a **** attitude. </p> <p>Please train your call centre staff properly as they obviously have no idea how customer service works. </p> <p> </p> <p>Thanks,</p> <p>Sam</p>