1 reviews | Active since May 2016
Rotten chicken and delayed refund payment
<p>So last week thursday I bought that full chicken at woolies, Dainfern square. Only to find out that it was rotten and had green ***mentation as I was cutting it. I returned it immediately. As soon as I got to the store the manager mentioned that the only thing he can do, is to refund me my money. REALLY???? Which was a bit shocking, since well I got sold rotten food. Anyway I swiped my card for the refund and was told that it would take 24 hours to get my money back. Saturday I still hadnt received it and logged a complaint on twitter, twice. There hasnt be any response since they last told me to send them my details. I went back to dainfern square yesterday to enquire about the delayed payment and I was told by TWO managers to WAIT a bit longer for my money to go through (or alternanatively, come back this afternoon and see what could be done). As though this is not an inconvenience already. I am very disappointed by the terrible service. I baffle to understand why no one seems to want to understand the importance of this? What if that was my last cash and I was banking on it but I cant do anything about it because I have to wait for however long??? Rotten food is acceptable. Can something be done? I deserve a great apology for this. It is not acceptable to treat customers like this. All I wanted was a good meal and this is what I'm forced to go through?! Please kindly look into this.</p>