******
<p>Am one unhappy customer who visited EASTGATE JOHANNESBURG today at 1253hrs. I bought mtn airtime and to my surprise at 1640hrs i was trying to recharge it and it failed.I tried it 3 more times until it barred me from recharging for the next 24hrs. I called mtn and to my disbilief they told me its already recharged by another number. I then called their customer helpline in Cape Town at ********** 02 and they held me for more than 10min until i ran out of airtime. This is totally unacceptable. I have lost the recharge card and my personal airtime. Will be glad if they refund me back all i have lost</p>
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Replies (2)'s updateReviewer Update
09 Mar 2017, 19:07Its 25hrs now since i wrote my complain and WOOLWORTHS have chose to turn a deaf ear to my fate. I used to rate them as one of the best companies in SA alas i was wrong. Thumps up you ****** me and you never followed up to rectify this. Think of how many thousands of clients who are ****** everyday of their hard earned cash through airtime and the company protects the culprits.
's update09 Mar 2017, 19:07
Reviewer Update
Its 25hrs now since i wrote my complain and WOOLWORTHS have chose to turn a deaf ear to my fate. I used to rate them as one of the best companies in SA alas i was wrong. Thumps up you ****** me and you never followed up to rectify this. Think of how many thousands of clients who are ****** everyday of their hard earned cash through airtime and the company protects the culprits.
's updateReviewer Update
10 Mar 2017, 18:10Went back to the store ans THUMPS up to Andre who went a milestone in taking his own cash giving me back. I however still want this to be investigated thoroughly as there might be rotten apples in the system
's update10 Mar 2017, 18:10
Reviewer Update
Went back to the store ans THUMPS up to Andre who went a milestone in taking his own cash giving me back. I however still want this to be investigated thoroughly as there might be rotten apples in the system