********** BY WOOLWORTHS!!!!!!!!!!

I AM TOTALLY DISAPPOINTED AT THE WAY WOOLWORTHS CONDUCTS BUSINESS. I PLACED AN ORDER AND FULLY PAID FOR IT ON THEIR ONLINE SHOPPING PLATFORM ON THE 08TH MAY 2020 AND TODAY ITS THE 25TH JUNE AND I STILL HAVE NOT RECEIVED RECEIVED MY ORDER. I HAVE CALLED THEM COUNTLESS TIMES TO ENQUIRE ABOUT MY ORDER AND THE LADIES I SPOKE TO TOOK DONE MY DETAILS AND PROMISED TO FIND OUT WHAT COULD HAVE HAPPENED WITH MY ORDER AND NONE OF THEM EVER CAME BACK TO ME. I EVEN SENT THEM COUNTLESS EMAILS AND THEY NEVER BOTHERED TO RESPOND TO ANY OF THE EMAILS. I CALLED AGAIN ON THE 22ND JUNE 2020 AND SAME STORY FOR THE LADY TO PROMISE TO FIND OUT WHAT HAPPENED AND THAT SHE WOULD CALL ME BACK ON THE 24TH WITH FEEDBACK BUT STILL NOTHING. AND ONE THING THAT SHE HAS TOLD ME WAS THAT "TO BE HONEST WITH YOU, SENDING EMAILS WITH COMPLAINTS WAS JUST A WASTE OF YOUR TIME, BECAUSE THEY NEVER RESPOND TO CUSTOMERS COMPLAINTS IN THE EMAILS" I THANK HER FOR THAT BIT OF TRUTH ABOUT WOOLWORTHS. SO AS A CUSTOMER WHAT IS ONE TO DO ID THEY ARE TREATED LIKE THIS BY WOOLWORTHS?????? MAYBE I WILL BE LUCKY AND THEY WILL RESOLVE MY COMPLAINT ON THIS PLATFORM!!!!!!!!