1 reviews | Active since May 2014
I bought a dress online on the 25th November and got confirmation of my order on the 26th November. I got another confirmation on the 27th November. My order was delivered on the 28th November. I returned the dress on the 1st December. The very same same day I got a call of another delivery, but I wasn't home to receive the delivery. It was delivered on the 2nd December. I returned the dress at another store on the 3rd December. The very same day another dress was delivered at my work. All three dresses were charged to my account. I only ordered one dress. I returned the 2nd dress at my cost and now I am stuck with a 3rd dress I didn't order. Why would I buy three same dresses? I sent an email to their online service department and was told to return it to the nearest woolworths store. They said they are busy with xmas deliveries and therefore can't collect the dress I didn't order. I was charged delivery for two dresses I didn't order. Now I have to bear the cost of printing the tax invoice and taking a taxi to return the dress I didn't order. Their online service sucks. I complain and I am told to return it to Woolworths. I am being treated unfairly . It's a *******.
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