REVERSAL. THOUSANDS OWED

PAID MY RENT VIA EASYPAY, IT DECLINED. WAS TOLD REVERSAL WAS DONE.ON THE 27TH APRIL. DAYS LATER I AM STILL WAITING FOR MY R3350.00. MY RENT IS OVERDUE, IM OWING MY ACCOUNTS, CANT AFFORD TO EAT OR TRAVEL. I AM MAD AS HELL. THIS IS BAD PUBLICITY FOR THE BRANCH AND WOOLWORTHS AS A BUSINESS. I NEED TO BE COMPENSATED FOR THE C*P I AM GOING THROUGH DUE TO WOOLWORTHS STAFF NOT DOING THEIR WORK CORRECTLY. I WAS TOLD THE PERSON HANDLING THE CASE IS ON SICK LEAVE AND THERE IS NOTHING THEY CAN DOTHATS ******** SERVICE. HOPE IT WONT COME TO LEGAL STEPS. *****, I HAVE BEEN ******.