Refunded Amount

I had concerns with their quality and so i sent their customer service regarding that and they responded after 5 days and they said that their quality return period is only six months from the date of purchase.

Kindly return the product to your nearest Woolworths at your convenience, to your customer services manager in order for it to be assessed further.

Please note that all clothing (quality) concerns needs to be assessed at store level.

He/she would be able to assist you best regarding your concern.

Kind Regards Vuyokazi Ndevu Woolworths Customer Service Centre I then did that but when i got to the store they Woolies refunded me what they can find on the system cause the items were purchased in winter and have been on sale and they no longer have in store nor on their system so they will look for what they find and refund me that regardless if i purchased on a full price i asked them if they can't call the head office and ask for assistance with pricing but they didn't consider that I'm just not happy with the refunded amount i've attached the pictures of what was refunded to me cause they wouldn't give me any slip so i asked to take pictures of the whole transaction.

I can't remember the selling price nor have the slip cause i never intended to return the items but due to the outcome of the quality i was forced to and what surprised me the most is that the ladies at customer service never made me fill in any return form and I'm currently not feeling well and didn't have the energy to with them.

Dispite this incident i still shop at woolies on the 10th of this month i went to buy my son some summer shoes. I still haven't had a response to my second email regarding the refunded amount