refund my money and keep your shoes!!!!!!!

boought shoes for my son on 9 June 2023.he wears them for a few hours on the 14/06/2023, and the paint on the shoes is already off, shoes looks so worn out like we have them for years. i returned shoes to store, Desiree says she cant refund she must send shoes to their QA dept which can take a month(wow) i said HELL NO, she promises to rush this, takes my no.a week later i call her cause ivent heard from her. i left messages for her and she doesnt call back. when i eventually speaks to me she says her and her other managers agreed that the shoes are not damaged, it is just the paint that is off!! but thats exactly why i returned them, why is the paint off so fast? ive shoes of the same group from PEP for over two years and they are still looking good and durable, why theirs are worn out in a few hours yet so expensive? what has happened to their Woolworths quality promise? initially when i returned the shoes she said my child was kicking things with the shoes, wow was she with him? also are they expecting our kids not to play but sit still to preserve woolies poor quality paint on the shoes? Desiree could not respond when i ask so am i expected to pay for shoes that are not wearable since she is bold to say she cant refund shoes that are not selleable? so i must pay for bad quality? with my money? why? i will not accept this, i want a refund. you promise us quality and charge us high prices for quality, so give us the quality u promised and the one we paid for!!!!!!!!!!!.. im wasting time, energy and money trying to resolve this with people who dont even care