Questionable Financial Practices

<p style="margin: 18.75pt 0cm 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Verdana','sans-serif'; color: #555555;">I currently have a store card with Woolworths. I phoned the call center to request an increased limit.</span></p> <p style="margin: 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Verdana','sans-serif'; color: #555555;">After being asked some financial questions - I was told that I was declined due to affordability.</span></p> <p style="margin: 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Verdana','sans-serif'; color: #555555;">This is impossible 1) as I put thousands of rand into savings accounts each month 2) I have very minimal debt 3) Woolworths contacts me regularly offering me &nbsp;credit card and loan facilities 4) I had another organization do a affordability assessment on me and it was positive&nbsp;</span></p> <p>&nbsp;</p> <p style="margin: 18.75pt 0cm;"><span style="font-size: 10.5pt; font-family: 'Verdana','sans-serif'; color: #555555;">I have been a very long term customer of Woolworths and have an excellent payment record - is this how you treat loyal customers? Your process appears to be flawed and I will be contacting the Financial Services Ombudsman</span></p>